Advanced Apprenticeship in Customer Service

Adept Training & Consultancy is a training provider who puts the customer at the centre of what we do. We currently offer a wide range of training courses and qualifications that enable our clients to improve their skills and abilities, while gaining recognition for their achievements. Our current training provision includes: Nationally Recognised Qualifications, Apprenticeships, Training Workshops, Distance Learning Courses & Training Consultancy. Our training courses and qualifications are available in a number of subject areas, these include:

• Business and Administration
• Customer Service
• Educational Support
• Equality and Diversity
• Health and Social Care
• Information, Communication and Technology
• Retail
• Team Leading and Management
• Warehousing and Storage

Our Training Professionals have years of experience of working with individuals and organisations to improve their performance and efficiency. They are highly qualified in their area of expertise and enjoy building relationships while imparting valuable knowledge to participants of all levels.

Adept Training & Consultancy has accreditations with some of the UK’s leading awarding bodies and therefore must maintain a high standard in order to continue to deliver their nationally and internationally recognised qualifications. In addition to working with these awarding bodies we also like to work in partnership with other Business Support Agencies and Community Organisations; to form consortia and contribute to projects that enable participants to improve and reach their potential.