Aviation Maintenance Management

AVIATION MAINTENANCE MANAGEMENT
FUNDAMENTALS OF AVIATION MAINTENANCE


Part 1 – Why We Have To Do Maintenance

Thermodynamics Revisited
A Saw Blade has Width
The Role of the Engineer
The Role of the Mechanic
Two Types of Maintenance
Reliability
Redesign
Failure Rate Patterns
Other Maintenance Considerations
Establishing a Maintenance Program
Part 2 – Development of Maintenance Program

Introduction
The Maintenance Steering Group (Approach)
Process-Oriented Maintenance
Task-Oriented Maintenance
The Current MSG Process – MSG-3
The Maintenance Program Documents
Maintenance Intervals Defined
Changing Basic Maintenance Interval
Part 3 – Definition, Goals and Objectives

Definitions of Important Terms
Maintenance
Inherent Reliability
Mechanics, Technicians, Maintainers, Engineers
Word Pairs Used in Aviation
Goals and Objectives of Maintenance
Maintenance Program Content
Discussion of the Five Objectives

Part 4 – Aviation Industry Certification Requirements

Introduction
Aircraft Certification
Delivery Inspection
Operator Certification
Certification of Personnel
Aviation Industry Interaction
Part 5 – Documentation for Maintenance

Types of Documentation

Manufacturer’s Documentation
Regulatory Documentation
Airline Generated Documentation

ATA Document Standards
A Close Look at the TPPM
Part 6 – Requirements for Maintenance Program

Objectives of a Maintenance Program
Aviation Maintenance Program Outlined (AC 120-16D)
Summary of FAA Requirements
Additional Maintenance Program Requirements
Part 7 – The Maintenance and Engineering Organisation

Organisation of Maintenance and Engineering
Organisational Structure
The M&E Organisational Chart
General Groupings
Manager Level Functions – Technical Service Directorate
Manager Level Functions – Aircraft Maintenance Directorate
Manager Level Functions – Overall Shops Directorate
Manager Level Functions – Materiel Directorate
Manager Level Functions – Maintenance Program
Evaluation Directorate
Summary of Management Levels
Organizational Structure and the TPPM
Variations from the Typical Organisation

AVIATION MAINTENANCE MANAGEMENT
AVIATION TECHNICAL SERVICES

Part 8 – Engineering

Makeup Engineering
Mechanics and Engineers
Engineering Department Functions
Engineering Order Preparation
Part 9 – Production, Planning and Control

Introduction
Forecasting
Production Planning
Production Control
Feedback for Planning
Organisation of PP&C
Part 10 – Technical Publications

Introduction
Functions of Technical Publications
Airline Libraries
Control of Publications
Distribution
Part 11 – Technical Training

Introduction
Organisation
Training for Aviation Maintenance
Maintenance Resources Management
Airframe Manufacturer’s Training Courses
Other Airline Training Courses
Part 12 – Computer Support

What is a Computer?
Airline Uses Computers
Computer Program Modules
Selecting a Computer System

Part 13 – The Art and Science of Troubleshooting
Introduction
Three Levels of Trouble Shooting
Knowledge of Malfunctions
Knowledge is Power
Building Your Own Knowledge Base
Understanding the Sequence of Events
Eight basic Concepts of Troubleshooting

AVIATION MAINTENANCE MANAGEMENT
AVIATION MAINTENANCE AND MATERIEL SUPPORT

Part 14 – Line-Maintenance (on-Aircraft)

Makeup of Line
Functions of Control Maintenance
Maintenance Control Centres Responsibility
Line Maintenance Operations – General
Aircraft Logbook
Ramp and Terminal Operations
Other Line Maintenance Activities
Line Station Activities
Maintenance Crew Requirements
Morning Meeting
Part 15 – Hangar Maintenance (on-Aircraft)

Introduction
Organisation of Hangar Maintenance
Problem Areas in Hangar Maintenance
Maintenance Support Shops
Ground Support Equipment
Hangar Maintenance Activity – A Typical “C” Check
Part 16 – Maintenance and Overhaul Shops (off-Aircraft)

Organisation of Overhaul Shops
Types of Shops
Operation of Overhaul Shops
Shop Data Collection

Part 17 – Materiel Support

Organisation and Function of Materiel
The Materiel Directorate
M&E Support Functions of Materiel
Other Materiel Functions
Part 18 – Human Factors in Maintenance

Background
Basic Definitions
Human Factors and Systems Engineering
Goals of the System Versus Goals of the Users
Designing for the Human Interface
Human Factors in Maintenance
Human Factors Responsibilities
Safety


AVIATION MAINTENANCE MANAGEMENT
AVIATION OVERSIGHT FUNCTIONS AND SYSTEMS ENGINEERING

Part 19 – Quality Assurance

Requirement for Quality Assurance (QA)
Quality Audits
ISO 9000 Quality Standards
Technical Records
Other Functions of QA
Part 20 – Quality Control

Introduction
Quality Control Organisation
FAA and JAA Differences
QC Inspector’s Qualifications
Basic Inspection Policies
Other QC Activities



Part 21 – Reliability

Introduction
Types of Reliability
A Definition of Reliability
A Reliability Program
Elements of a Reliability Program
Other Functions of the Reliability Program
Administration and Management of Reliability Program
Part 22 – Investigation of Reliability Alerts
Introduction
Alert Investigation – A Cross Functional Activity
Zeroing in on the Problem
About the Alert Analysis Flow Charts
Part 23 – Maintenance Safety

Industrial Safety
Safety Regulations
Maintenance Safety Program
General Responsibilities for Safety
General Safety Rules
Accident and Injury Reporting
Part 24 – Systems Engineering
Introduction
Systematic Versus Systems Approach
Systems Engineering
Definitions
System Interface Control
System Optimization
An example of a System – The “Onion-Layered” Structure

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