Basic Consultation Processes

Every week, public bodies and local authorities are taking initiatives in public and stakeholder consultation. Often staff will find themselves involved with these exercises having no real knowledge or experience of the processes being used. Attending the Consultation Institute’s course, Basic Consultation Processes, is the ideal way for such staff to become familiar with the basics - fast.

The course explains the basics of consultation including some interesting examples. Then, in some detail, it deals with the key processes involved in a consultation from design to giving feedback of results.

The appropriate consultation standards are also covered including the Government Consultation Code and the Institute’s own Consultation Charter.

Programme
09.30 Registration & Coffee
09:45 Welcome & Introduction
SESSION ONE: Background and Basics
o What exactly is consultation?
o How does it relate to wider public engagement?
o Examples from different environments
Break
SESSION TWO: Key processes (1)
o Design & Scoping
o Targeting the right stakeholders
o Preparing the consultation narrative
o The bewildering choice of dialogue methods
Lunch
SESSION THREE: Key processes (2)
o Data validation and Analysis
o Providing feedback
o Seeking influence
SESSION FOUR: Standards
o The Government Code of Practice
o The Consultation Charter
Working break
SESSION FIVE: Real-time problem-solving
An opportunity to apply the day’s insights and to identify risks and opportunities for participating organisations
Conclusions
16.15 Course ends

.