Detailed information
| Duration: | 3 Hours |
|---|---|
| Price: | Contact us |
| Type: | Training |
| Method: | Onsite |
| Prepares for: | This course is suitable for all individuals working in the social care environment and who are required to communicate, maintain confidentially and maintain records. |
| Students per class: | 15 |
Do you need further information?
Contact the person in charge , free and at no obligation, for information on how to enroll, enrollment limit/availability and more.
Course program
Course Outline:
The course is designed for individuals who have to communicate as part of their work role within a care
setting and covers the important stages of the communication process, as well as exploring the
consequences when things go wrong.
The three main modules of this course are:
• The Principles of Communication and Confidentiality
• Removing the Barriers to Communication
• Maintaining Reports and Records
This course explores:
• The reasons for communication
• How we communicate
• The communication process
• Reasons for and how to maintain confidentiality
• Barriers to communication and how to overcome them
• Use of touch in communication
• Purpose of and maintaining accurate records
The course is designed for individuals who have to communicate as part of their work role within a care
setting and covers the important stages of the communication process, as well as exploring the
consequences when things go wrong.
The three main modules of this course are:
• The Principles of Communication and Confidentiality
• Removing the Barriers to Communication
• Maintaining Reports and Records
This course explores:
• The reasons for communication
• How we communicate
• The communication process
• Reasons for and how to maintain confidentiality
• Barriers to communication and how to overcome them
• Use of touch in communication
• Purpose of and maintaining accurate records
Do you need clarification regarding the course program?
Contact the person in charge , free and at no obligation, for information on how to enroll, enrollment limit/availability and more.
CQ3 Training
CQ3 Training provides high quality training that makes a real difference to people’s lives across the UK in care homes, nursing homes, and for domiciliary care agencies. We work with a wide range of customers from small, independent care homes to large care home groups, local authorities and the NHS. The people being cared for are our primary concern. We pride ourselves on changing attitudes in the care sector by ensuring our training is fit for purpose and considers the needs of everyone. We can provide training on a per course basis, or a long term arrangement to ensure the consistency and quality of your training.
Our business is based on a strong philosophy that the people being cared for are our first priority. We work in partnership with our customers to ensure that we can make a real impact on their staff and residents.
CQ3 Training uses a team of qualified and occupationally competent trainers who also believe in our philosophy. We can personalise our training to meet any requirement, including use of local policies and procedures.
Our business is based on a strong philosophy that the people being cared for are our first priority. We work in partnership with our customers to ensure that we can make a real impact on their staff and residents.
CQ3 Training uses a team of qualified and occupationally competent trainers who also believe in our philosophy. We can personalise our training to meet any requirement, including use of local policies and procedures.