Courses in Victoria

WHAT is Management of Portfolios (MoP): MoP focuses on developing a clear understanding of the full costs, benefits and risk of change projects. Investing in the right change initiatives, whether projects or programmes, and implementing them correctly, is now essential to all...

This course provides an understanding of Agile Project management and preparation for two formal qualifications, at Foundation & Practitioner levels. By the end of this course Participants will be able to: Understand how Agile Project Management projects are delivered to time, cost...

MoV focuses on improving benefits and reducing expenditure to speed up delivery without impacting essential project scope or service quality. It is not simply about minimising costs. MoV is all about maximising value in line with programme or project objectives. It captures...

Holders of the BCS Certificate in Data Management Essentials should be able to: ◦act as a member of a Data Management team within an organisation ◦implement an industry standard 'best practice' approach to their Data Management work ◦understand the roles and skills required...

This course prepares candidates to sit the examination for the Certificate in Business Analysis Practice. This certificate is concerned with some of the fundamental aspects of business analysis. Its focus is on using an holistic approach to the investigation and improvement of...

This course prepares candidates to sit the examination for the Certificate in Requirements Engineering. This certificate is concerned with one of the major areas of business analysis work, producing a well-organised and clearly-defined set of requirements. The syllabus is structured around a five...

This course prepares candidates to sit the examination for the Certificate in Modelling Business Processes. This certificate focuses on the investigation, modelling, analysis and improvement of business processes. The BCS publication, Business Analysis (2nd Edition, 2010), defines business processes as ‘the means...

Holders of the ISEB BSD Certificate in Business Organisation should be able to: ◦Describe the range and type of business organisations in the UK. ◦Describe the advantages and disadvantages of a range of management structures operated within organisations. ◦Describe the work carried out...

A new course reflecting the astonishing upsurge of interest both from public bodies choosing to use social media as a cost-effective engagement tool, and also those who realise that they will have to cope with customers, citizens or stakeholders using social...

A stimulating day spent identifying and understanding stakeholders and how to match dialogue methods to them. Learn the value of stakeholder mapping. Imaginative group exercises put theory into practice. Programme 09.30 Registration & Coffee 09.45 Welcome, Introduction & Roundtable What makes a consultation meaningful? • A...

Practical advice on all aspects of Focus Groups for consultation & public participation. Covers the design, conduct, reporting and use of focus groups and features a unique anaylsis of a fly-on-the-wall video of a real focus group. Programme 09.30 Registration & Coffee 09.45 Introduction...

A hands-on practical course on using survey techniques in the context of public and stakeholder consultations, and public engagement generally. Covers basic questionnaire design techniques, but goes further to consider when and how to use these methods. Programme 09.30 Registration & Coffee 09.45 Welcome...

The course aims to offer participants an insight into the issues and challenges inherent in the use of data collected in public engagement and consultation engagement exercises and their presentation to decision-makers Programme SESSION ONE: The world of public engagement data o What’s different...

Not many policies have survived the change of Government. But Participatory Budgeting is one that clearly has. Originally championed as part of the last administration’s Empowerment Agenda, it clearly resonates with the Coalition, with the Prime Minister particularly keen to incorporate wider...

The Public Meeting poses many problems for those who have to organise public consultations or community involvement. It is unpredictable, and possibly unrepresentative; it is also deeply embedded in the expectation of citizens and community stakeholders. This is an opportunity to...

Every week, public bodies and local authorities are taking initiatives in public and stakeholder consultation. Often staff will find themselves involved with these exercises having no real knowledge or experience of the processes being used. Attending the Consultation Institute’s course, Basic...

Designed for those who are already experienced at the practical tasks of organising consultation dialogues, but who recognise that the most difficult challenges are before and after these tasks. The morning looks at the use of a Consultation Mandate, pre-consultation processes,...

This Masterclass takes a wider view of the dialogue between public bodies and communities. Its focus is on the clarifying the roles of officers and elected members in the light of recent legislation encouraging greater public involvement. Although developed before the...

Using the Institute's successful day-long worked example of the fictional town of Bloombridge, this Masterclass is a practical way to absorb the opportunities and problems arising from the localism agenda. The themes explored include:- •Neighbourhood dynamics •Local referendums & associated popular campaigns •The new...

The Major Contractors Group (MCG) has announced that, following a review identifying Supervisor Health & Safety training as an operational priority, all supervisors on their sites must attend ConstructionSkills Supervisors Safety Training Scheme as part of their commitment to Health and...