Courses

Course outline Learn how to refocus and re-energise an establised work team through our bite sized training course. Overview: - Team matrix - our qualities (pre-work activity) - Team activities - how we work together? - Traffic lights - good, okay, not so good? - Feedback and review - Next steps -...

Learn how run a motivational performance review meeting through our bite sized training course. Overview: - The performance appraisal cycle - Common problems and solutions - Structuring the review session - Key appraisal and review skills - Skills practice This course forms part of our Managing for Performance 1-Day Workshop...please search...

Learn how to apply the secrets of building a high-performing team through our bite sized training course. Overview: - So what makes a great team? - P.E.R.F.O.R.M. - characteristics in all top teams - Impact of team dynamics - Team roles and the teamwork cycle - The 7C's for all team...

Learn how to confidently tackle those discussions that you dread through our bite sized training course. Overview: - Features of challenging conversations - The 6 coping strategies - Closed v open approaches? - Climb down your ladder! - Applying techniques to your own situations This course forms part of our Positive...

Learn how to sharpen and structure your on-job coaching skills through our bite sized training course. Overview: - Coaching: what, why, how, when and who? - Spotting coaching opportunities - The coaching process - Key coaching skills - Skills practice This course forms part of our Setting Your People Up For...

Course outline Learn how to develop your delegation skills and technique through our bite sized training course. Overview: - Self assessment: how am I doing? - Delegation - benefits and pitfalls? - The 5 key steps - The 4 levels of delegation - Opportunities - what to delegate? This course forms part...

Course outline Learn how to extend your approach to managing others through our bite sized training course. Overview: - What's it like being managed by you? - Your task-people orientation - Identifying your management style - Recognising when to use different styles - M.B.W.A. - managing by walking around This course forms...

Course outline Learn how to build a structured plan for developing your team through our bite sized training course. Overview: - Manager as developer: how do you rate? - Identifying development needs - Recognising development solutions - Creating a structured plan - Monitoring and reviewing progress This course forms part of our...

Course outline Learn how to recognise and manager emotions in yourself and others through our bite sized training course. Overview: - Self-analysis: your E.I. profile - What is emotional intelligence? - The emotionally intelligent leader - 5 steps to develop emotional intelligence - How to apply E.I. to any situation For more...

Course outline Learn how to enhance the performance of your team through our bite sized training course. Overview: - Team effectiveness profile (pre-work activity) - The 4 critical areas for all teams - How we're doing - strengths & limitations? - Overcoming team blockages - Agreeing practical team actions For more information...

Course outline Learn how to be an effective manager from day one through our bite sized training course. Overview: - What managers (are supposed) to do - Action centred leadership - Typical mistakes of new managers - Stepping up - 3 top skills for success - Identifying personal actions This course forms...

Course outline Learn how to develop and adapt your leadership style through our bite sized training course. Overview: - Personal experiences - Manager or leader? - What's my style? - Payoffs and penalties - Developing leadership flexibility This course forms part of our Leading Your Team 1-Day Workshop...please search the workshop for...

Course outline Learn how to effectively manage a dispersed team through our bite sized training course. Overview: - The challenges of managing remotely? - Qualities of successful remote managers - Building trust and teamwork - Communication and technology - Troubleshooting - case study For more information on our management skills training courses...

Course outline Learn how to achieve and maintain positive attendance at work through our bite sized training course. Overview: - The impact on productivity? - Holding a return to work interview - Sensitively uncovering reasons for absence - Spotting the early warning signs - Skills practice For more information on our management...

Course outline Learn how to plan and manage change successfully through our bite sized training course. Overview: - Change and the key business drivers - Case study - managing change - The 3 responses to change - The change-reaction curve - Do's and don'ts of managing change For more information on our...

Course outline Learn how to hold effective and productive meetings through our bite sized training course. Overview: - The meetings you're involved in? - Experiences of meetings - The true cost of a meeting? - Common meeting nightmares - A.P.P.L.E. - planning effective meetings This course forms part of our Communication for...

Course outline Learn how to effectively manage the different people in your team through our bite sized training course. Overview: - Key challenges in managing people? - Performance and potential - The stars, steadies, supporters and slackers - How to get the best from your people - Applying principles to your own...

Course outline Learn how to achieve results and deal with under-performance through our bite sized training course. Overview: - Performance - what good looks like? - The skill-will matrix - 4 reasons for under-performance - How to raise the performance issue - The 'set-up-to-fail' syndrome This course forms part of our Managing...

Course outline Learn how to plan and deliver successful projects through our bite sized training course. Overview: - The role of project manager - Project phases and planning - Project management tools - Avoiding the common problems - Case study - applying the skills For more information on our management skills training...

Course outline Learn how to assess risk and make effective decisions through our bite sized training course. Overview: - Understanding risk taking - Phase 1: exploring risks and alternatives - Phase 2: planning and preparation - Phase 3: implementing the decision - Skills practice - case studies For more information on our...