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CSP Academy

The CSP Academy is a unique and innovative learning platform designed to enable people from any background to access the highest standard of training and specialist qualifications.

Built on the principles of Competence, Standards and Professionalism the CSP Academy is proud to have helped well over 2,500 individual learners access training and qualifications that may not have ordinarily been available to them.

We use nationally recognised experts to design and deliver our training courses and qualifications which means that when you do one of our courses you are learning from the best people based on the most up to date and relevant information available.

Since the programme was launched in 2009 we have attracted an impressive list of over 800 organisational clients including police forces, local & national government, private companies and third sector organisations alike. Our full client list can be viewed on the clients page of this website. In many cases our training and qualifications are seen as the standards expected which is why we are integrated into a number organisations overall corporate staff development and training strategies.

To find out more about what we can offer you or your organisation please feel free to take a look around our website, or if you require a little more information please do not hesitate to contact us.

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Our courses

Featured courses

Budget Management Training

To manage budgets effectively, organisations need to be satisfied that the budget will balance and ensuring that all, operational, financial and legal requirements are met. Good financial management should ensure that staff in charge of delegated budgets, both for administration costs and programme expenditure, have clear guidance on the size of...
£249

Train the Trainer

To be an effective trainer requires a special balance of skills. On the one hand the trainer needs to have enough charisma to make their subject interesting and compelling. On the other hand, focussing on the students' ability to learn and apply the subject matter is more important than the trainer's...
£249

Understanding and Responding to Stalking

Stalking ruins lives and can lead to rape and murder. It often starts with ‘petty or trivial” incidents - for example repeatedly being sent texts or emails, phone calls, being followed or sent unwanted ’presents’. Many don’t realise what’s happening, ignore the problem and hope it goes away. Stalking not only...
£150

Workplace Investigation Training

Investigations are used to examine formal workplace complaints and allegations such as grievances, whistle blowing, disciplinary cases and fraud. These specialised workplace (or employment) investigations operate by obtaining a clear picture of the situation through evidence gathering and analysis where required. The findings of the case are then reported to the...
£249

Appraisal and Employee Review Training

Appraisal and review management is a method by which the job performance of an employee is evaluated (generally in terms of quality, quantity, cost, and time) by a manager or supervisor. It is part of guiding and managing career development and a process of obtaining, analysing, and recording information about the...
£249

Change Management Training

Change management is a structured approach to shifting individuals, teams, and organisations from a current state to a desired future state. It is an organizational process aimed at empowering employees to accept and embrace changes in their current business environment. This training course focuses on giving delegates the skills, knowledge and...
£249

Coaching Skills

In organisations today, coaching is a proven method of personal development or human resource development. Coaching is the act of providing positive support and positive feedback while offering advice to an individual or group in order to help them recognise ways in which they can improve the effectiveness of the business....
£249

Complaints Handling Training

There is often a balance between responding appropriately to complaints and acting proportionately within available resources. However, prompt and efficient complaint handling can save organisations time and money by preventing a complaint from escalating unnecessarily. Learning from complaints can reduce the number of complaints in the future. This training course focuses...
£249

Conflict Management & Resolution Training

Conflict and aggression are, sadly, genuine aspects that many encounter on a regular basis. This one day training course will enable the candidate to Identify people with an aggressive nature and receive guidance on how to prevent escalation of potential threats and situations using proven skills and techniques to effectively defuse...
£60

Crisis Media Training

If it goes wrong the media will want to know. And you won't simply be in the news - you will be the news. With the emergence of 24 hour "rolling" and online news, crisis management skills and expertise have never been more important for managers in every sector. If meeting...
£249