Detailed information
| Duration: | 6 Hours |
|---|---|
| Price: | Contact us |
| Type: | Training |
| Method: | Onsite |
| Prepares for: | Idividuals from a variety of backgrounds, including health and social care workers or anyone who has to deal with situations where anger and/or challenging behaviour are displayed. |
| Students per class: | 15 |
Do you need further information?
Contact the person in charge , free and at no obligation, for information on how to enroll, enrollment limit/availability and more.
Course program
Course Outline:
The Dealing with Challenging Behaviour’s course will enable learners to explore and understand the underlying causes of conflict in the workplace. It will inform them of a variety of ways of dealing with aggressive and hostile behaviour encountered by them or others. The course is based on a non-physical intervention model and will focus on the need for a person-centred and strengths-based approach to support the well being of individuals with challenging behaviour.
The course will highlight the need to protect the individual with challenging behaviour, from abuse, injury or harm and also to protect others around them. This will include exploring possible ways of preventing or defusing aggression and the actions to be taken to minimise repeat episode, including the importance of positive communication.
Course Objectives:
• Define what is meant by the terms 'anger' and 'challenging behaviour
• Explain the signs of anger and forms of challenging behaviour
• Explain how anger is triggered
• Explain the causes of challenging behaviour
• Explain how to manage and diffuse anger
The Dealing with Challenging Behaviour’s course will enable learners to explore and understand the underlying causes of conflict in the workplace. It will inform them of a variety of ways of dealing with aggressive and hostile behaviour encountered by them or others. The course is based on a non-physical intervention model and will focus on the need for a person-centred and strengths-based approach to support the well being of individuals with challenging behaviour.
The course will highlight the need to protect the individual with challenging behaviour, from abuse, injury or harm and also to protect others around them. This will include exploring possible ways of preventing or defusing aggression and the actions to be taken to minimise repeat episode, including the importance of positive communication.
Course Objectives:
• Define what is meant by the terms 'anger' and 'challenging behaviour
• Explain the signs of anger and forms of challenging behaviour
• Explain how anger is triggered
• Explain the causes of challenging behaviour
• Explain how to manage and diffuse anger
Do you need clarification regarding the course program?
Contact the person in charge , free and at no obligation, for information on how to enroll, enrollment limit/availability and more.
CQ3 Training
CQ3 Training provides high quality training that makes a real difference to people’s lives across the UK in care homes, nursing homes, and for domiciliary care agencies. We work with a wide range of customers from small, independent care homes to large care home groups, local authorities and the NHS. The people being cared for are our primary concern. We pride ourselves on changing attitudes in the care sector by ensuring our training is fit for purpose and considers the needs of everyone. We can provide training on a per course basis, or a long term arrangement to ensure the consistency and quality of your training.
Our business is based on a strong philosophy that the people being cared for are our first priority. We work in partnership with our customers to ensure that we can make a real impact on their staff and residents.
CQ3 Training uses a team of qualified and occupationally competent trainers who also believe in our philosophy. We can personalise our training to meet any requirement, including use of local policies and procedures.
Our business is based on a strong philosophy that the people being cared for are our first priority. We work in partnership with our customers to ensure that we can make a real impact on their staff and residents.
CQ3 Training uses a team of qualified and occupationally competent trainers who also believe in our philosophy. We can personalise our training to meet any requirement, including use of local policies and procedures.