Self-development

Goals & Planning Why time management and goal setting go hand in hand. How setting business and personal goals allows you to prioritise activities and spend more on productive activities and less on unproductive ones. What currently stops you from achieving goals and managing your time. Well Formed Outcomes The Well Formed Outcomes process for creating compelling goals. How to...

Understanding the Audience Why different audiences need different presentations. How to cater for differing attention spans. Exactly how much detail do they need? Delivering Complex Messages How to analyse complex issues. Identifying ways to simplify messages. Pacing delivery for complete understanding. Good and Bad News How to deliver good and bad news in the most manageable ways. Creating excitement for...

How Assertive Are You? Ascertaining how assertive, passive or aggressive your own behaviour is at present. Using this understanding to decide the appropriate behaviour for any given situation. How assertive behaviour is appropriate in the workplace. What is Assertiveness? Understanding exactly what assertive behaviour is by discussing the ‘signs’. How assertive behaviour helps improve interpersonal and teamwork skills in...

Getting to Grips with Grammar A look at the foundations of effective writing. A friendly introduction to the most common mistakes made with punctuation. A chance to practise the basic skills that are so important. Business Writing Some of the pitfalls of bad business writing. How to ensure that complex information is being delivered in an understandable format. Focusing...