ISO 9001 QMS Auditor/Lead Auditor (IRCA Certified)

An IRCA Certified training course

The auditing of a Quality Management System is a prime mechanism for identifying and developing improvement opportunities, but that can only happen if the audit process is focused on capability and effectiveness, and where the role of the auditor is one of adviser as well as assessor.This five day course reflects fully the concepts and requirements of ISO 9001 representing the very latest approach for 2nd or 3rd party auditing and is designed to:
• provide delegates with the essential knowledge and skills related to the process of auditing management systems in relation to ISO 9001
• outline the fundamentals of auditing practice and provide practical experience in planning, preparing, performing and reporting the audit; and to consider the issues related to managing the audit programme and the audit
• demonstrate the process for determining the effectiveness of the company's management system in achieving the declared business quality objectives
• provide you with an understanding of the follow-up actions that seek to verify the effectiveness of a supplier's implemented improvements
• address the guidelines in ISO 19011 and IRCA registration criteria
The course trains delegates in business management systems, the audit process, the detail of ISO 9001 and the role, responsibilities and interpersonal skills required to maximise the benefits to all parties. Through a series of workshops and role plays, the delegates are exposed to a wide variety of situations to enable them to apply and practice their skills in every phase of the audit process from Opening Meeting to Final Report. One central case study builds throughout the course to demonstrate how both customer and supplier objectives can be achieved. The course applies equally to service and manufacturing sectors and provides a challenging but enjoyable learning experience.

Key Topics
• Principles of Business Management
• Business Management Systems
• Management System Standards
• The Eight Quality Management Principles
• ISO 9001 Requirements and Application
• Introduction to Auditing
• Accreditation and Auditor Registration
• Managing the Audit Programme
• Audit Planning and Preparation
• Audit Performance
• Audit Reporting and Follow Up
Who should attend
• Those who will be involved in conducting 2nd and 3rd party audits
• Managers who will be responsible for audit teams
• Those wishing to apply for IRCA QMS Auditor grades*
Please note: It is an IRCA requirement that, prior to commencement of the course, all delegates are expected to have some understanding of the content, application and implications of the ISO 9000 Series of standards.

Outcomes
By the end of the course delegates wil be able to demonstrate achievement of the course learning objectives, which are to:
• have the skills required to plan, conduct, report and follow-up an audit in accordance with ISO 19011, by interpreting ISO 9001
• Understand the purpose of a quality management system and explain the eight quality management principles
• Understand the purpose, content and inter-relationships of ISO 9000, ISO 9001 and ISO 9004
• Demonstrate the role of an auditor to plan, conduct, report and follow-up a quality management system audit in accordance with ISO 19011.
*Successful completion of this IRCA certified QMS Auditor/Lead Auditor Training course will satisfy the training requirements for IRCA certification to all grades of Quality Management System Auditor.

Bywater has a proud history of delivering thousands of IRCA and IEMA certified training courses to tens of thousands of people worldwide. We cover many international standards and specifications, but at the core of our services are our ISO 9001, ISO 14001 and OHSAS 18001 Lead and Internal Auditor training courses, delivered nationwide at various locations including our regular bases of London, Oxford and Wakefield. We have also facilitated a vast number of bespoke consultancy assignments saving our clients millions of pounds through developed skills and change management programmes.