Problem Solving & Decision Making
Spectrum Training Services
Duration: 16 Hours
Contact us
(We offer discounts for Charities and Voluntary Organisations)
Detailed information
| Type: | Training |
|---|---|
| Method: | Onsite |
| Prepares for: | This two day event is designed for anyone who is responsible for: Resolving issues quickly and accurately. Developing innovative solutions to problems. Applying objective judgment to decision making. Monitoring successful implementation of solutions. |
| Geared towards: | The adaptability of this program makes it applicable for a wide range of organizational levels from senior managers wanting to enhance their critical thinking skills to front-line staff who have had little experience with problem solving training. |
| Students per class: | 10 |
Do you need further information?
Contact the person in charge , free and at no obligation, for information on how to enroll, enrollment limit/availability and more.
Course program
Problem Solving & Decision Making
Duration - 2 Days
Introduction
Recognise This Behaviour? Maybe Today - Maybe Not!
You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Don’t put off this opportunity to learn how to overcome your hesitation and make smarter critical decisions
Make an Effective Decision – Begin NOW!
Course Aim
This two day event is designed for anyone who is responsible for:
Resolving issues quickly and accurately.
Developing innovative solutions to problems.
Applying objective judgment to decision making.
Monitoring successful implementation of solutions.
The adaptability of this program makes it applicable for a wide range of organizational levels from senior managers wanting to enhance their critical thinking skills to front-line staff who have had little experience with problem solving training.
Learning Objectives
You will learn valuable techniques and methodologies to expand your critical thinking ability
You will discover techniques to enable you to accurately define a problem
So, you will be sure you are working on the problem itself - and not the symptoms
You will “Mind the Gap” & the common pitfalls encountered when problem solving
Recognise when to consult and involve others in the process
Utilise appropriate and useful techniques such as Mind Mapping ©, Brainstorming, Ishikawa Diagrams, Lateral Thinking Techniques, Evaluation Techniques, SWOT analyses
Overcome barriers to effective problem solving and utilise group problem solving techniques
You will sell credible solutions to stakeholders
Method & Approach
The programme is highly participative and we use a variety of interactive methods, group discussion, group activities, case study, self analysis questionnaires, action planning and experiential learning to enable participants to practice techniques, increase knowledge and develop new skills
Course Content
Gathering Evidence - Heart or Mind Strategy?
An understanding of a variety of approaches to effectively collecting information. How your emotions can influence your reactions
Understanding Thinking Patterns
Do you go towards or Away from your goal?
The Way We See the Problem
Avoiding Positive/Negative Generalization
Making Decisions - Your Experience of Yesterday
What did you learn then to apply to today or tomorrow?
The Decision Making Model
Apply the Six Step Approach
A Toolkit of Techniques
Weighting Criteria,
PROVE
Brainstorming
Mind Mapping
New Shoes
SWOT
Ishikawa Technique
Rainbow Textiles Interactive Activity
Mind the Gap! - Traps to avoid!
The Anchoring Trap.
The Status Quo Trap,
The Sunk Cost Trap,
The Confirming Evidence Trap, The Framing Trap,
The recent Event Trap.
Lateral Thinking, Reversal, Pareto Analysis, Force Field Analysis, Six Hats
Creative and Innovative Decision Making
What is a catawompus?
How your brain works.
Using VHF!
Create positive neural pathways.
Use multiple intelligences - everyone’s a genius!
Make an Informed Decision and Sell It!
The quickest route to market! - What are the power and influence sources in your organisation?
Duration - 2 Days
Introduction
Recognise This Behaviour? Maybe Today - Maybe Not!
You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Don’t put off this opportunity to learn how to overcome your hesitation and make smarter critical decisions
Make an Effective Decision – Begin NOW!
Course Aim
This two day event is designed for anyone who is responsible for:
Resolving issues quickly and accurately.
Developing innovative solutions to problems.
Applying objective judgment to decision making.
Monitoring successful implementation of solutions.
The adaptability of this program makes it applicable for a wide range of organizational levels from senior managers wanting to enhance their critical thinking skills to front-line staff who have had little experience with problem solving training.
Learning Objectives
You will learn valuable techniques and methodologies to expand your critical thinking ability
You will discover techniques to enable you to accurately define a problem
So, you will be sure you are working on the problem itself - and not the symptoms
You will “Mind the Gap” & the common pitfalls encountered when problem solving
Recognise when to consult and involve others in the process
Utilise appropriate and useful techniques such as Mind Mapping ©, Brainstorming, Ishikawa Diagrams, Lateral Thinking Techniques, Evaluation Techniques, SWOT analyses
Overcome barriers to effective problem solving and utilise group problem solving techniques
You will sell credible solutions to stakeholders
Method & Approach
The programme is highly participative and we use a variety of interactive methods, group discussion, group activities, case study, self analysis questionnaires, action planning and experiential learning to enable participants to practice techniques, increase knowledge and develop new skills
Course Content
Gathering Evidence - Heart or Mind Strategy?
An understanding of a variety of approaches to effectively collecting information. How your emotions can influence your reactions
Understanding Thinking Patterns
Do you go towards or Away from your goal?
The Way We See the Problem
Avoiding Positive/Negative Generalization
Making Decisions - Your Experience of Yesterday
What did you learn then to apply to today or tomorrow?
The Decision Making Model
Apply the Six Step Approach
A Toolkit of Techniques
Weighting Criteria,
PROVE
Brainstorming
Mind Mapping
New Shoes
SWOT
Ishikawa Technique
Rainbow Textiles Interactive Activity
Mind the Gap! - Traps to avoid!
The Anchoring Trap.
The Status Quo Trap,
The Sunk Cost Trap,
The Confirming Evidence Trap, The Framing Trap,
The recent Event Trap.
Lateral Thinking, Reversal, Pareto Analysis, Force Field Analysis, Six Hats
Creative and Innovative Decision Making
What is a catawompus?
How your brain works.
Using VHF!
Create positive neural pathways.
Use multiple intelligences - everyone’s a genius!
Make an Informed Decision and Sell It!
The quickest route to market! - What are the power and influence sources in your organisation?
Do you need clarification regarding the course program?
Contact the person in charge , free and at no obligation, for information on how to enroll, enrollment limit/availability and more.
Spectrum Training Services
Spectrum Training Services specialise in providing flexible learning and development solutions.
Established in 1998 Spectrain is dedicated to creating flexible competency based learning and development solutions to enable organisations to maximise their potential
Our blended learning programmes offer a high impact, cost effective method of addressing major corporate initiatives. We know that different challenges require distinct solutions, and the key to a successful and flexible solution is in selecting the most effective combination of media and delivery methods to create the greatest business impact at the lowest possible cost.
Spectrain are Certified Learning Practitioners, Fellows of The British Institute For learning & Development and Recognised BY The ILM as Providers of Training
Established in 1998 Spectrain is dedicated to creating flexible competency based learning and development solutions to enable organisations to maximise their potential
Our blended learning programmes offer a high impact, cost effective method of addressing major corporate initiatives. We know that different challenges require distinct solutions, and the key to a successful and flexible solution is in selecting the most effective combination of media and delivery methods to create the greatest business impact at the lowest possible cost.
Spectrain are Certified Learning Practitioners, Fellows of The British Institute For learning & Development and Recognised BY The ILM as Providers of Training
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