Public Sector & Civil Service Reforms

Programme Guide for -
Public Sector and Civil Service Reforms: An International Perspective
Leading to Postgraduate Diploma in
Public Sector and Civil Service Reforms


PUBLIC SECTOR AND CIVIL SERVICE REFORMS: AN INTERNATIONAL PERSPECTIVE (1)
FUNDAMENTAL PUBLIC SECTOR AND CIVIL SERVICE REFORMS CONCEPTS


Contents, Concepts and Issues

1. Public Sector Reform: An Overview
 Introduction
 Scope of Public Sector Reform
 Functions of the Public Sector
 Public Sector Reform’s Activities
 Reducing Public Sector Commitment and Involvement
 Political Leadership and Public Sector Reform
 Creating Transparency Whilst Maintaining Confidentiality
 National Security Protection
 Public Sector Reform in Developing Countries
2. The Government and Its Importance
 Reforming the Government
 Rationalization
 Innovations In Public Management
 Improving the Management of Public Finance
 Development Agencies’ Perspective on the Role of Government
 E-Government
 UK and US as Cases in Point
3. Government Reinvention: Restructuring and Privatizing Public Enterprises
 The Advent of, and move towards, Government Reinvention
 Is Government Reinvention an Social Teingeneering Project?
 The Essence of Leaner and Meaner Governmental Machines
 The National Partnership for Reinventing Government (NPR)
 Principles of Government Reinvention
 Empower communities
 Encouraging competition
 Mission-Driven Regimes
 Results-orientation
 User-Needs Focus
 Revenue Consciousness
 Invest in preventing problems
 Authority Decentralization
 Invoking market Forces
 Enhanced ICTs: Strategic Computing and Telecommunications in the Public Sector
 Privatization and its Efficacy as an Economic Stimulus
 Public-Private Partnerships
 Restructuring
 Management Innovation

4. Management Innovations in Quasi-Governmental Bodies and Quasi Non-Governmental Organisations (Quango)
 Restructuring Quangos
 Improving the System
 What is Quango?
 Quango’s Existence
 Quango Controversies and Criticisms
 Quango in the UK and Ireland
Civil Service Reform – Basic Concept
1. What is Civil Service?
2. Importance of a Good Civil Service
3. The Need to Reform the Civil Service
4. The Changing Focus of Civil Service Reform
5. Barriers to Civil Service Reform
6. A Good Place to Start Civil Service Reform
7. Civil Service Reform and Good Governance
8. Civil Service Reform and Socio-Economic Development
9. Components of Civil Service Reform
 Size and Structure of Government
 Recruitment
 Capacity building and Human Resource Management
 Performance and Promotion
 Professionalism and Modernity
 Civil Service Accountability

10. Challenges to Civil Service Reform
11. Factors Characterizing Effective Civil Service Reform
12. The Right Agenda for Civil Service Reform
13. Technical Aspects of Civil Service Reform
 New Public Management
 Recruitment
 Performance Management
 Pay and Conditions
 Donor Salary Report
 Brain Drain
 Training
 Employment
 Ethics

14. The Politics of Civil Service Reform
15. Continuous Professional Development (CPD)
16. Performance Management in the Civil Service
17. Monitoring and Evaluating (M & E) Civil Service
18. Why Civil Service Reform Failed?


PUBLIC SECTOR AND CIVIL SERVICE REFORMS: AN INTERNATIONAL PERSPECTIVE (2)
OVERVIEW OF THE PUBLIC REFORM SECTOR IN THE OECD AND NATIONAL PUBLIC SECTOR REFORM
Duration: 6 Days


1. Comparing the Public Sectors in the OECD
 Types of Public Sector Reform
 Variations in Scale of Reform
 Elements in Analysing Reform

2. Public Management and Reform in the United States
 The NPM in American Contexts
 United States National Government Reform, 1990s
 Recent Context of the GPRA and NPR
 Political and Professional Paradigms of Managerial Reforms
 

3. Australian Public Reform Sector
 Shaping the Present Australian Public Sector
 Manifestations of Reform
 New Right Intellectuals and Economic Rationalism

4. A Partnership Approach to Change: The Civil Service Reform Programme in the Republic of Ireland
 The Reform Described
 The Change Process Underlying Irish Civil Service Reform
 A partnership-based Approach to Change
 Change Outcomes and Future Directions

5. Administrative Reform in Scandinavia – Testing the Cooperative Model
 Introduction
 The Scandinavian Welfare State
 Administrative Reform in Scandinavia
 Converging Trends – Some NPM Elements More Than Others
 Diverging Trends – Some Countries More Than So Others
 Towards NPM


PUBLIC SECTOR AND CIVIL SERVICE REFORMS: AN INTERNATIONAL PERSPECTIVE (3)
SECTORAL CASE STUDY AND ORGANISATIONAL ADAPTATIONS TO PUBLIC SECTOR REFORM
Duration: 6 days

1. The Reform of State Education in Australia
 Introduction
 The International Context
 Sources of Reform in Australia
 Structural reform of State Schooling
 Control of the Curriculum
 An Uneasy Settlement
 

2. Ethics as a Change Strategy in Policing in the United Kingdom
 Introduction
 Major Changes in the UK Police
 National Debate on Police Ethics
 Survey Police – A Way Forward
 Analysis of Change in Ethical Values
 Socialization
 The Future

3. Reform of Higher Education in the United Kingdom
 Retrenchment and Demand For Selectivity
 Expansion and the Rise of the Regulated Market
 Consolidation, Crisis and a Review of the System
 NPM and the Specificity of Higher Education

4. The Unions’ Response to Change in the Public Sector
 Introduction
 Privatization
 Restructuring and Redundancies
 Decentralization and Devolution
 Change
 Union Memberships

5. Impact of the NPM on Higher Education reform in Australia
 Changing Ideas About Public Management in Australia
 The First Wave of NPM Influence
 Markets, Competition and Contestability
 Higher Education and Models of Public management Reform
 Higher Education and the Change Strategies of the Commonwealth Government

6. Towards Electronic Service Delivery: Canadian, Australian and United Kingdom Government Initiatives
 Introduction
 The Privatization Movement
 Managing IT and Information in Public Sector Organisations
 Current IT Trends in Public Sector Organisations
 The Canadian Initiative: Canadian Governments On-line (CGOL)Projects
 The Australian Initiative: Client First
 The United Kingdom Initiative: Government Direct
 G7 Government On-line Initiative
 IT Outsourcing


PUBLIC SECTOR AND CIVIL SERVICE REFORMS: AN INTERNATIONAL PERSPECTIVE (4)
CIVIL SERVICE REFORMS TOWARDS A MORE EFFECTIVE PUBLIC INSTITUTION AND EFFICIENT ECONOMIC DEVELOPMENT
Duration: 6 Days

1. Cost Containment Measures
 Removing Ghosts and Posts
 Enforcing Retirement Rules
 Freezing Civil Service Recruitment
 Eliminating Guaranteed Entry Rights
 Suspending Automatic Advancement
 Implementing Early Retirement and Voluntary Departure Program
 Containing Wages
 Retrenching Civil Servants

• Rationalization of Remuneration
 Monetizing Remuneration
 Equalizing Pay Discrepancies
 Simplifying the Salary Structure
 Decompressing Wages
 Providing Salary Supplements

• Assessing Reform Efforts
 Impact of Reforms
 Wage Bill
 Employment
 Longer Term Issues
 Data Collection and Analysis
 Introduction of Computerized Payroll Functions
 Training
 Special Incentives Schemes for Higher Level Civil Servants
 Policy Studies

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