Business Writing

Module One — The Challenges & Pitfalls of Written Communication •Barriers to Effective Written Communication •Good Communication Model Module Two — Preparation & Planning •Key Planning Stages •Know Your Audience & Understand Your Reader •Setting Objectives to Achieve Results •Preparing an Outline Module Three — The Stages & Structure of Business Writing •The Four Key Elements of a Document •Writing...

Module One - Preparation & Planning •Key Steps & ABC Analysis •Report Objectives & Terms of Reference •“Knowing Your Audience” •Outlining Content •Organising & Structuring Arguments •The 4 Key Sections •Executive Summary, The Introduction, Main Body, Conclusions or Recommendations •Additional Report Sections •Foreword, Table Of Contents, •Glossary, Appendices, Bibliography, Index Module Two - Image & Impact •Creating a Professional Image •Getting the Tone...

Module One - Preparation for the Meeting •Administration for the Meeting •Meeting Documentation •Preparing Effective Agendas •Different Styles of Agenda Module Two - During the Meeting •Identifying Participants •Setting Ground Rules •Listening & Summarising Skills •Different Styles of Notes Module Three - Writing the Minutes •Organisation & the Role of the Minute Taker •Sections of Minutes •Recording Decisions, Motions and Actions •Minute Style...